This post is a discussion about making bug tracking in Bugzilla for the Mozilla project more efficient. However, I believe it is applicable to any open source project or even companies or governments running service desks (think 311). Almost exactly a year ago I wrote a blog post titled: Some thoughts on improving Bugzilla in […]
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eaves.ca: Using Data to Make Firefox Better: A mini-case study for your organization
I love Mozilla. Any reader of this blog knows it. I believe in its mission, I find the organization totally fascinating and its processes engrossing. So much so I spend a lot of time thinking about it – and hopefully, finding ways to contribute. I’m also a big believer in data. I believe in the […]
Continue readingeaves.ca: Why not create an Open311 add-on for Ushahidi?
This is not a complicated post. Just a simple idea: Why not create an Open311 add-on for Ushahidi? So what do I mean by that, and why should we care? Many readers will be familiar with Ushahidi, non-profit that develops open source mapping software that enables users to collect and visualize data in interactive maps. […]
Continue readingeaves.ca: How GitHub Saved OpenSource
For a long time I’ve been thinking about just how much Github has revolutionized open source. Yes, it has made managing the code base significantly easier but its real impact has likely been on the social aspects of managing open source. Github has rebooted how the innovation cycle in open source while simultaneously raising the […]
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