Making Bug Fixing more Efficient (and pleasant) – This Made Me Smile
The other week I was invited down to the Bay Area Drupal Camp (#BadCamp) to give a talk on community management to a side meeting of the 100 or so…
opensource
Community Managers: Expectations, Experience and Culture Matter
Here’s an awesome link to grind home my point from my OSCON keynote on Community Management, particularly the part where I spoke about the importance of managing wait times –…
Lessons from Michigan’s “Innovation Fund” for Government Software
So it was with great interest that several weeks ago a reader emailed me this news article coming out of Michigan. Turns out the state recently approved a $2.5 million…
Adapting KUALI financials for cities: Marin County is looking for Partners
Readers of my blog will be familiar Kuali – the coalition of universities that co-create a suite software core to their operations – as I’ve blogged about several times and…
Calling all Mozilla Contributors Past & Present
As some friends know, I've been working with Mozilla, helping them design an engagement audit, something to enable them assess how effective they are at engaging and empowering the community.…
The Science of Community Management: DjangoCon Keynote
At OSCON this year, Jono Bacon, argued that we are entering a era of renaissance in open source community management - that increasingly we don't just have to share stories…
Open Source Data Journalism – Happening now at Buzz Data
(there is a section on this topic focused on governments below) A hint of how social data could change journalism Anyone who’s heard me speak in the last 6 months…
Lessons for Open Source Communities: Making Bug Tracking More Efficient
This post is a discussion about making bug tracking in Bugzilla for the Mozilla project more efficient. However, I believe it is applicable to any open source project or even…
Why not create an Open311 add-on for Ushahidi?
This is not a complicated post. Just a simple idea: Why not create an Open311 add-on for Ushahidi? So what do I mean by that, and why should we care?…
Government Procurement Failure: BC Ministry of Education Case Study
Apologies for the lack of posts. I’ve been in business mode – both helping a number of organizations I’m proud of and working on my own business. For those interested…