With three big telecom companies controlling 92% of the Canadian mobile market, Canadians have been dissatisfied long enough for a separate group, the Commissioner for Complaints for Telecommunications Services, to…
With your support we’ve been able to share your cell phone horror stories with decision-makers at the CRTC, bring your messages directly to officials behind the TPP, and continue in…
Independent Internet Service Provider TekSavvy has announced that an American film studio is demanding personal information of its Canadian customers – a motion that follows recent changes to Canadian copyright…
It’s no secret that when it comes to the Internet, Canadians pay higher prices for worse services than most countries in the industrialized world. This is largely because a handful…
This week, Canadians learned that big telecom company Telus will be further limiting how much its customers can use the Internet. Soon after, we learned that big telecom company Bell…
Telus has announced plans to cut back on user bandwidth for its Internet service starting early next year. This Internet disservice comes after Telus met with OpenMedia to state that…
When several senior representatives from Telus asked us to meet with them we knew immediately what we wanted the meeting to include: direct citizen stories about disrespectful and expensive cell...
Canadians have been speaking out and decision-makers at the CRTC have been listening. We've been heard in gathering feedback for a new wireless code, stopping the initial takeover bid from…
As decision-makers at the CRTC continue to invite citizen input in developing a new wireless code, we're continuing to share some of the stories that Canadians have sent in through…
Big telecom company Bell is once again trying to take over Astral Media and gain more control over Canada’s media system. This comes only one month after the CRTC listened…
Bell is attempting to repackage its $3.38-billion takeover of Astral Media to decision-makers at the CRTC. This Big Telecom power-grab would lead to higher vertical integration, less market choi...
Michelle is all smiles after ending her relationship with Big Telecom Bell over increased costs and a monster twelve-page bill containing over 480 tethering charges she received earlier this year.…
When decision-makers at the CRTC announced they'd be gathering Canadians' input into restructuring a new wireless code, you made your Big Telecom horror stories heard loud and clear. While we…
Canada’s wireless market has long been locked up by the Big Three giants at Rogers, Bell, and Telus who have mislead Canadians into accepting substandard customer service. It’s a chokehold…
Rogers is being accused of anti-competitive tactics by independent ISPs who are using its network. The dispute surrounds Rogers 'speed-boosting' without changes in price to customers – but not...
Canadians in the north are on the brink of a digital divide as aging networks, service outages and prohibitive costs all continue to affect everyday communications services. It's a struggle…
Canadians have long been speaking out to safeguard affordable access to our communications – but only recently are we seeing digital policy decision-makers at the CRTC beginning to put public…
If you had the chance – what would you say to the heads of Canada’s Big Telecom giants? It’s a tiring process trying to talk with someone – anyone –…
For the past few weeks we've been asking you to share your CellPhoneHorrorStory.ca to tell decision-makers at the CRTC what steps to take in fixing our broken telecom market. Now,…
Canadian citizens are paying for Internet access, but Big Telecom isn't being completely open about the restrictions that they've been imposing. When Big Telecom was confronted about throttling ...
