I’ve recently returned from a lovely trip to Boston, filled with so many of my favourite things: friends, family, books, and baseball. I love Fenway Park, and I’m always happy to be there. On this trip, we saw three great games, two of them wins, so I was thrilled. The
Continue readingTag: complaints
wmtc: not love, but crap, actually
Tonight I tried again to watch “Love Actually”, and once again am left shaking my head in disgust (at the movie) and disbelief (in its popularity, among people who ought to know better). Why does everyone love this movie? Why is it hailed as the great ode to love and
Continue readingwmtc: i hate christmas 2013: christmas in the public library
My annual I Hate Christmas post is a mixed bag this year. Last year, I found Christmas less awful than usual, thanks to the absence of both commercial TV and my law-firm job. Those changes are permanent (at least I hope they are!), so I may never need to hide
Continue readingwmtc: the sad tale of an oil stain, or how i was misled by the internet
Last week, while enjoying a lovely lunch at a restaurant with my mom and my partner, an oily sauce jumped out of a bowl and splattered on my shirt. All right, it didn’t actually jump out, truth is I can be a clumsy eater. But the sauce went on my
Continue readingwmtc: self-checkout is unpaid labour, gift cards are interest-free loans, and let’s stop using both
There are two current trends that I seriously dislike, and wish we would all organize to change: retail self-checkout and the use of gift cards as thank-yous and gifts. Neither practice will go away any time soon; indeed, I’m sure they only will become more ubiquitous. But both trends are
Continue readingwmtc: wind mobile: horrible retail customer service but great follow-up after complaint
I sent this email yesterday. To Wind Customer Service: Re: Mobile Phone # xxx.xxx.xxxx Transaction: Tendered On: 24-Apr-2013 01:08 PMTendered At: WCMA01Invoice: xxxxx I am writing to complain about some terrible customer service I received at your Square One kiosk (100 City Centre Drive) on Wednesday, April 24, 2013. The
Continue readingwmtc: google, what have you got against choice?
Google is losing a lot of friends lately. Their recent decisions to discontinue iGoogle and Reader are making many people unhappy. Today, to the great dismay of many Gmail users, Gmail’s new compose interface – a small box in the corner of your screen – became the default. Google says
Continue readingwmtc: alternatives to google reader at replacereader.com
Since blog comments are not a very useful way of sharing information, I’ll post this again here. A list of alternatives to Google Reader can be found at ReplaceReader. I’m very interested in this, even though I stopped using Google Reader a long time ago. I tried several times, and
Continue readingwmtc: petition google to save google reader: please sign and share widely
A while back, I expressed my frustration with the current massive emphasis on mobile apps, and with organizations that use Facebook pages instead of web pages: the walled-off internet, or why facebook and mobile apps are good for them and bad for us. For a more complete view of this
Continue readingwmtc: i hate christmas is slightly hateful this year
I’ve noticed a distinct reduction in my annual irritation and disgust at the holiday madness this year.* An unexpected convergence of events has brought on a pleasant state of near-apathy. First, no TV. Watching shows on Netflix or by download is blissfully free of advertising. No salespeople dressed up as
Continue readingwmtc: follow-up: i still ♥ roku and a question about gaming
A few months ago, I blogged about our Roku streaming device. We now only use streaming or DVDs – no more cable – and it’s been great. Shorter wmtc: I love it. Roku is now available in Canada. If you don’t already have a gaming system that allows you to
Continue readingwmtc: do not buy a cuisinart electric percolator. i will not make that mistake again.
I am fuming. Friggin’ fuming. Remember my coffee maker, the Cuisinart electric percolator? I was impressed that Cuisinart, a division of Conair, honoured their three-year warranty. Short version: the replacement percolator that they sent me has broken after only eight months of use. The company has told me that this
Continue readingwmtc: blogger! grrrr….! help!
What, you thought I wanted a blog header the colour of dog puke? No, I did not. The colours of my blog template have changed. On their own. And they won’t change back. Blogger accepted a few changes, so at least I have my lower-case back on the sidebar! But
Continue readingwmtc: you can fight your excessive water bill
I’m posting this for Googleability. If you’ve received an excessive water bill, there may be an error in your reading, even if the water meter is working correctly. My partner and I recently filed a small claims lawsuit against the Region of Peel to recover excessive water charges we were
Continue readingwmtc: in which we kick peel’s butt!
Win? That doesn’t even begin to describe it. This was a rout. When the smoke cleared, we were celebrating and they were gasping for air. $429 and change that we should never have been charged? Check. $175 in court costs? Check. But wait, there’s more… $100 for our preparation time,
Continue readingwmtc: our day in court
Remember our crazy water bill? And how tried to fight it? In the end, we had no choice. We had to pay the bill or Peel would have disconnected our water. After that, our only recourse was to file in small claims court to try to recover the excess payment.
Continue readingwmtc: in which i call rogers to check on my disconnect order
Further to the saga of dumping Rogers, this morning I ordered internet service through TekSavvy. (I had already called for information on how to switch and called Rogers to cancel my service.) The customer service rep was friendly, knowledgeable, and helpful. I wasn’t 100% certain of my disconnect date with
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