The top 3 grievances Canadians have with the cell phone market are: price-gouging, restrictive contracts, and disrespectful customer service. Clearly it’s time to fix our broken telecom market, and we have an action plan to do it. read more
Continue readingTag: Cell Phone Squeeze
OpenMedia.ca: Peter Nowak once more takes on myths of the wireless market.
Big Telecom continues to insist that the market is fine and Canadians are not paying some of the highest cell phone prices. Peter Nowak once again took on these claims and found more data showing that “Canadians are indeed paying high prices”. Our cell phone market is a lemon and
Continue readingOpenMedia.ca: The Launch | Weekly News Update from OpenMedia.ca
Hello! Here’s Lindsey with your update: read more
Continue readingOpenMedia.ca: You were the top story
Decision-makers are feeling the heat from our campaign for cell phone choice. Our crowdsourced report, based on your citizen stories, went viral, making it the top story in almost every major media outlet in the country.1 The Industry Minister was forced to publicly state that customers need more choice2 and
Continue readingOpenMedia.ca: A good start, but more action is needed.
Currently 94% of our wireless market is dominated by three companies who control much of our wireless airwaves, which allow your calls and data to reach your mobile phone. We’re seeing caps on some of these important resources, but a commitment has not been made to stop Rogers from taking
Continue readingOpenMedia.ca: It’s time to fix our broken telecom market.
Despite what Big Telecom says, it is not myth that Canadians pay some of the highest wireless prices in the industrialized world. With our cell phone report, created from your stories, we’re working to fix our broken telecom market. read more
Continue readingOpenMedia.ca: OpenMedia.ca confronts Telus with cell phone horror stories
Our Steve Anderson faces off with Telus and brings your cell phone horror stories and concerns into the spotlight. read more
Continue readingOpenMedia.ca: Time for an upgrade | Weekly News Update from OpenMedia.ca
Hello! Here’s Lindsey with your update: read more
Continue readingOpenMedia.ca: This is your plan
“We absolutely could do it for less – we choose not to.” That’s what Wade Oosterman, president of Bell Mobility, told regulators.1 We’re winning and they know it. That’s why big telecom giants Rogers and Shaw created a pact to take over scarce wireless spectrum resources.2 They’re trying to take
Continue readingOpenMedia.ca: Study Finds Cell Phone Customer Mistreatment Rampant
CPHSReport_Cover-Square.png Crowdsourced report puts the lived realities of Canadian cell phone users on display March 7, 2013 – A study released today by non-profit organization OpenMedia.ca shows a majority of Canadian respondents report being forced into accepting poor—often disrespectful—service. The group identifies the lack of choice in the cell phone
Continue readingOpenMedia.ca: Remix our ‘Things Big Telecom Says’ Video!
Here is our infamous #ThingsBigTelecomSays video without sound for those who wish to remix it. Please share it with contact@openmedia.ca if you do a remix version! read more
Continue readingOpenMedia.ca: $22,000 in roaming fees? We don’t deserve this.
Remember when David Fuller, the Chief Marketing Officer for Telus, said Canadians don’t want caps on their bills? Matt Buie, a B.C. man was hit with $22,000 in roaming fees from Fido. We need to take action to curb this bill shock. read more
Continue readingOpenMedia.ca: Things Big Telecom Says
In anticipation of the upcoming release of our crowdsourced pro-citizen cell phone report, we’ve created a compilation of “Things Big Telecom Says”. read more
Continue readingOpenMedia.ca: Industry Minister appears to be feeling the heat over lack of cell phone choice in Canada
Industry Minister Christian Paradis appears to be feeling the heat – he’s announcing that the government will have new wireless infrastructure rules soon. This is a good sign. Paradis has dragged his feet long enough and now we need bold action. Demand choice for yourself and others at http://demandchoice.ca Article
Continue readingOpenMedia.ca: You’re a part of it | Weekly News Update from OpenMedia.ca
Hello! Here’s Lindsey with your update: read more
Continue readingOpenMedia.ca: A Big Telecom inspired "Stupidest Thing Ever Said" Commemorative Plaque
Do you love paying through the nose for your cell phone bills? David Fuller, the Chief Marketing Officer for Telus, seems to think so. At the CRTC hearing last week he went on the record saying, “I think a lot of customers don’t want a cap on their monthly cell
Continue readingOpenMedia.ca: Lindsey Amplifies Canadian Voices at the CRTC Hearing
Check out some highlights from Lindsey’s presentation at the CRTC cell phone rules hearing last week as she amplifies your voices using your stories. read more
Continue readingOpenMedia.ca: Media Advisory: Historic Hearing on Cell Phone Service Closes with Big Telecom Digging in Heels; OpenMedia.ca Available for Comment
HorrorStory_100x100-1_121016.jpg Public interest group faced off against Big Three at week-long CRTC hearing WHO: Lindsey Pinto, Communications Manager, OpenMedia.ca WHAT: Canadians are hopeful that a CRTC hearing this week will lead to the development of a Code of Conduct that ensures better deals for cell phones. Public interest and consumer
Continue readingOpenMedia.ca: Reporting back from the CRTC’s hearing on a wireless code of conduct: Days 1 and 2
On Monday the CRTC, Canada’s telecom authority, kicked off a week-long hearing that could change the future of cell phone service in Canada. Their plan is to develop a national Code of Conduct to protect cell phone users—a demographic that includes nearly 80 percent of Canadian households. Canadians have been
Continue readingOpenMedia.ca: Lindsey brings your cell phone concerns to the CRTC.
You sent us your cell phone horror stories earlier this year, letting us know what’s wrong with Canada’s cell phone market. Today, Lindsey brought your stories and concerns to the CRTC at the national cell phone rules hearing – check out her contribution below. Our goal is to bring a
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