Check out this sneak peek of Canadians’ concerns that OpenMedia will take to the CRTC at the national cell phone rules hearing tomorrow at 8:30am ET (5:30am PT). read more
Continue readingTag: Cell Phone Squeeze
OpenMedia.ca: You could be part of it
You have a chance to join tens of thousands of other Canadians in a critical moment in telecom history—but we have to act quickly! You may have noticed OpenMedia commenting in the news1 about how Canada’s largest mobile provider, Rogers, has found a way to obtain key public assets that
Continue readingOpenMedia.ca: Do the CRTC cell phone rules go far enough?
The CRTC’s recent draft cell phone rules are a good step toward a more user-friendly wireless market, but require bolder action. What do you think of the draft? What should be changed? What’s missing? We’ll soon be releasing our citizen-centric report—which uses your stories and feedback—and presenting it at the
Continue readingOpenMedia.ca: How telecom companies are cheating you
Rogers has struck a backroom deal with Shaw1 to take over systems crucial to delivering our mobile Internet and phone services – systems that were promised2 to create new independent choices for Canadians, not more control for Big Telecom. We do not deserve this. OpenMedia.ca has joined experts and advocates
Continue readingOpenMedia.ca: OpenMedia.ca says “backroom deal” will stifle choice in Canadian cell phone market
Squeeze_DemandChoice_200x200_130122.jpg Rogers accused of taking over public assets intended for wireless startup companies January 28, 2013 – Grassroots group OpenMedia.ca is warning that a “backroom deal” between telecom conglomerates Shaw Communications Inc. and Rogers Communications Inc. will lead to less choice—and higher prices—for Canadians’ mobile Internet and phone service. The
Continue readingOpenMedia.ca: Twitter shuts down Rogers parody account
Twitter is now blocking an account that parodies Rogers, likely due to a complaint from the telecom giant. The account made humourous but critical comments about Rogers’ cell phone price-gouging, poor customer service, and long-term contracts—issues that many Canadians are forced to deal with because of the lack of choice
Continue readingOpenMedia.ca: Nowak: 3-year contracts mean less choice for Canadians
If you’re trapped in a restrictive contract, your cell phone provider knows it can mistreat you. But thanks to your efforts, the CRTC is developing a code of conduct for cell phone companies that could help you have more choice. We’ve been collecting input for a crowdsourced report that will
Continue readingOpenMedia.ca: Nowak: It’s time to ban phone unlocking fees
For the past month we’ve been asking you to share your Cell Phone Horror Stories to tell decision-makers at the CRTC what steps to take in fixing our broken telecom market.
Today is the last da…
OpenMedia.ca: Telling Your Cell Phone Horror Stories: Adam
As decision-makers at the CRTC continue to invite citizen input in developing a new wireless code, we’re continuing to share some of the stories that Canadians have sent in through CellPhoneHorrorStory.ca.
We’re making progress with having digital pol…
OpenMedia.ca: NDP Opposes ‘Pay to Pay’ Billing
Bell Canada has begun imposing new fees on customers who receive paper copies of their bills. In April Internet customers were told that they would have to switch to online billing by June, or s…
Continue readingOpenMedia.ca: Telling Your Cell Phone Horror Stories: Michelle
Michelle is all smiles after ending her relationship with Big Telecom Bell over increased costs and a monster twelve-page bill containing over 480 tethering charges she received earlier this year.
Visit CellPhoneHorrorStory.ca to share your experience…
OpenMedia.ca: Telling Your Cell Phone Horror Stories: Alexa
When decision-makers at the CRTC announced they’d be gathering Canadians’ input into restructuring a new wireless code, you made your Big Telecom horror stories heard loud and clear.
While we continue to share your stories sent through CellPhoneHorror…
OpenMedia.ca: Unlocking Canada’s Wireless Code
Canada’s wireless market has long been locked up by the Big Three giants at Rogers, Bell, and Telus who have mislead Canadians into accepting substandard customer service. It’s a chokehold t…
Continue readingOpenMedia.ca: The Toronto Star: How Canadians reclaimed the public interest on digital policy
Canadians have long been speaking out to safeguard affordable access to our communications – but only recently are we seeing digital policy decision-makers at the CRTC beginning to put public …
Continue readingOpenMedia.ca: Telling your Cell Phone Horror Stories
For the past few weeks we’ve been asking you to share your CellPhoneHorrorStory.ca to tell decision-makers at the CRTC what steps to take in fixing our broken telecom market.
Now, we’re looking to feature some of the most engaging comments we’ve recei…
OpenMedia.ca: The Globe and Mail: New boss, new way – CRTC aims to serve Canadians
Over the past month, we’ve seen a number of decisions made by the CRTC that have resulted from Canadians speaking out against Big Telecom’s unfair practices.
The CRTC has shown they are willing…
OpenMedia.ca: CBC News: Cell-shocked Canadians speak out against Big Telecom
Big Telecom’s increased control has contributed to Canadians feeling ‘cell-shocked’ by our broken telecom market. But if you had the chance to change anything about your wireless services, what would it be? Policy-makers at the CRTC are now opening up their decision-making process to Canadian input. Share your Cell Phone
Continue readingOpenMedia.ca: Big Telecom’s cell phone complaints rise
The number of cell phone complaints increased this year by 35% – a spike that can be attributed to Big Telecom’s tightening grip over over our communications. But there is good news, as Canada’s communications policy makers at the CRTC have invited Canadian input in future decision-making. Speak out and
Continue readingOpenMedia.ca: Canadians spooked by cell phone service
As we encourage Canadians continue to share their CellPhoneHorrorStory.ca, your support has helped in getting the attention of policy makers and producing media coverage nationwide. The CRTC is taking notice of what you have to say, so we’re rallying your voices to get even louder. Share your horror stories and
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